City Design

Podcast by Digitalist

Episode 0.

In the first trailer episode, “Welcome to discuss City design” we introduce our listeners to the podcast and briefly tell you what to expect from the first season.

Päivi Vartiainen & Saara-Sisko Jäämies

In this episode, “Why should design methods be used in city development?”, we consider what city design actually is. We also discuss how design methods are and can be utilised in the development of cities.

In this episode, “What could cities learn from the business world?”, we discuss what lessons from the business world can be applied in the development of cities. We also consider how the customer experience in cities can be developed in a goal-oriented way.

In this episode, “Why is empathy and being human-centred important?”, we delve deeper into empathy and human-centredness and consider why these are important issues also in city design. In addition, a concrete example of using empathy during the Hel.fi website renewal is shared.

In this episode, “How to consider those who are in a weaker position?”, we open up the concept of urban theology and explain how it relates to the design of cities. We will also discuss how the desire of the citizens to participate and influence can be supported so that those in the weakest position are also taken into account.

In this episode, “How to better develop cities together?”, we talk about co-development and improving cooperation in the design of cities. We focus especially on how cooperation can be improved within the city organisation.

In this episode, “How to develop sustainably through design?”, we discuss how design should be used in the sustainable development of cities. We will also hear how the backcasting method is related to city design, and how data can be utilised in designing cities.

In this episode, “How do design and politics meet?”, we talk about how resident information can be used to support decision-making. We also consider what kind of effects urban design and empathic population information could have on decision-making in future cities.

This time, we discuss themes that emerged during the season from the listener's point of view. We also reflect on which things from the past season have particularly stuck in our minds.

In this episode, we discuss Customer Journey Ops. We consider what CJO means, how and why it is done, and why it is worth investing in it also in public sector organisations and in the development of customer experience.

In this episode, we discuss ecosystems and ecosystem facilitation. Often, in solving complex problems, an ecosystem-like approach is necessary. In the episode, you will hear everyday examples of ecosystem-like activity and tips on how to get started in facilitating ecosystems.

In this episode we talk about qualitative research in City Design.

In this episode, we discuss and reflect on the use of artificial intelligence in the urban development and city design. We talk about various AI experiments, challenges, and successes, and contemplate in which situations the use of AI is appropriate or not, as well as the ethical aspects of using AI.

In this episode, we explore the challenges and complexities of City design, and innovation. We'll discuss the friction that arises in transforming cities, the crucial skills needed, and the partnerships that make it possible. Join us as we dive into how cities navigate their complex environments to foster innovation and growth.

In this episode we discuss customer experience, communication, and service design, and how combining these can strengthen democracy and the experience of being heard.

In this episode we discuss customer experience, communication, and service design, and how combining these can strengthen democracy and the experience of being heard.

This episode explores the principles of designing services with a focus on children and how to tailor these services from a child's viewpoint. We examine what defines a child's experience with services and discuss strategies for improving it.

In this episode Pyry and Henna discuss about the experience from the perspective of different user groups in the city context, sharing their observations and experiences in different urban design projects.

With Auri and Minna, we discuss future thinking and future design. We reflect on why future thinking is important and how it can accelerate development of the cities. The futures can be made tangible through various futures prototypes, and in this episode, you will hear how art and creativity can stimulate the exploration of futures and future actions, creating hope and belief for all of us in these challenging times of global crises.